Staying in Control: Responsible Gambling Tools and Free Help

UnlimLuck Editorial Team

Set a budget for play before you start, and treat whatever you spend as the price of an evening's entertainment. When gambling begins to take more than that budget, we want you to stop.

Tools on Your Account

Ask through live chat or our support team and we will switch any of these on:

  • Deposit limits that stop the cashier accepting more than the figure you pick
  • Reality checks that appear on screen to tell you how long you have been playing
  • Self-exclusion, closing your account for a period you choose

Accounts are open only to people aged 18 or over.

GAMSTOP and Blocking Software

GAMSTOP does not cover us, which means its exclusion will not prevent you signing up or playing here. If you have joined GAMSTOP, ask us for self-exclusion too, and put blocking software such as Gamban on every phone and computer you use.

Signs Worth Acting On

  • Chasing a loss with a bigger deposit
  • Borrowing, or using bill money, to keep playing
  • Sessions that run far past the time you meant to stop
  • Keeping your play secret from the people close to you
  • Feeling restless, anxious or low whenever you are not playing

One of these on its own is a reason to pause, set a limit or talk to someone.

Free Help in the UK

  • GamCare answers the National Gambling Helpline, 0808 8020 133, and offers online chat as well
  • GambleAware sets out how gambling harm happens and where free treatment is available
  • Gordon Moody provides intensive programmes, residential courses among them, when gambling has taken serious hold
  • Gamblers Anonymous runs group meetings in which members support one another to quit

Each service is free and confidential, and you do not need to reach a crisis before contacting one.